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Flow Management Specialist
Summary of Duties: The Flow Management Specialist is primarily responsible for providing staff with work to be completed to support the business processes of Synergy. This role is a combination of administrative, reporting and task management to ensure appropriate work is assigned to all areas of Synergy and follow-up on outstanding items to ensure completion.
Essential Functions:
- Be responsible for the quantification, assignment and ensuring completion by appropriate resources to support Synergy workflows and processes.
- Follow standard operating procedures and maneuver in multiple payer portals, PM softwares, Clearinghouses and other file sharing locations to collect work to be completed.
- Ensure timely assignment of work to Synergy staff to maintain commitments to Synergy clients.
- Learn all aspects of the revenue cycle and work in collaboration with the appropriate individuals to enhance processes and procedures at Synergy.
- Assist in process improvement and streamlining and automation of business processes related to workflow assignment.
Education: High School Diploma or GED required.
Skills Required:
- At least one year of document management, data entry or administrative assistant experience required.
- Must be able to type 45 WPM.
- Knowledge of revenue cycle and PM software’s preferred.
- Ability to operate a computer and basic office equipment is required.
- Well organized, self-starter that is detail oriented with a positive attitude and strong desire to succeed.
Environmental Conditions/Physical Demands: Normal office environment. Occasional overtime may be required and/or hours may be shortened as business needs dictate. Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a calculator and computer keyboard.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills and working conditions may change as needs evolve.