WorkSmart MD Platform

Introducing WorkSmart MD

At Synergy Billing, our mission has always been to level the playing field for Federally Qualified Health Centers (FQHCs). Complex payer rules, claim denials, and administrative burden keep health centers from getting paid for the care they provide.

That’s why we built WorkSmart MD—a denial prevention platform that stops errors before they happen, accelerates reimbursement, and puts more revenue back into your health center.

The Problem: A Broken System

Across the U.S., 1 in 3 claims are denied on first submission. Each denial creates costly rework, delayed payments, and serious cash flow strain for mission-driven health centers—while insurance companies profit from the delay.

Our Vision: Predict. Prevent. Get Paid.

WorkSmart MD flips the script from denial management to denial prevention.

Predictive Intelligence: Uses proprietary algorithms and historical data to identify whether a claim will deny—before it’s even submitted.
Eligibility & Coverage Checks: Integrates payer rules and eligibility validation to stop avoidable errors.
Automated Corrections: Applies data-driven edits and validation rules so claims go out clean the first time.

Proof in Action

WorkSmart MD has already processed over 1 million claims, delivering measurable impact for community health centers nationwide:

Fewer Denials – Clients see double-digit reductions in denial rates.
Faster Cash Flow – First-pass claim approvals accelerate reimbursement cycles.
Lower Costs – Increased claim throughput reduces staffing burden by up to 25%.
Higher Revenue – Health centers consistently collect more dollars on fewer claims.

Why WorkSmart Matters

❌ Claim denials are expensive.
✅ WorkSmart prevents them.

WorkSmart MD is like a second set of expert eyes—powered by data and automation—that ensures your claims are submitted right the first time, so your health center can focus on what matters most: patient care.

News & Insights

View All

The Anatomy of a Resilient FQHC Revenue Cycle

Jan 29, 2026

The Anatomy of a Resilient FQHC Revenue Cycle Resilient FQHC revenue cycles don’t look flashy from the outside. They aren’t defined by heroic billing teams, aggressive follow-up, or last-minute recoveries. In fact, the most resilient organizations often appear quiet—steady cash flow, fewer...

Why Face-Value A/R Distorts Financial Decisions

Jan 29, 2026

Why Face-Value A/R Distorts Financial Decisions Most FQHC leaders can tell you their total accounts receivable balance within seconds. What’s far less clear—and far more important—is how much of that balance is actually collectable, and when it will realistically convert to cash. That distinction...

Busy ≠ Effective: What January Numbers Actually Mean

Jan 27, 2026

Busy ≠ Effective: What January Numbers Actually Mean January is one of the busiest months of the year for FQHCs. Phones ring. Schedules are full. Claims are moving. Dashboards light up. And yet—busyness does not equal effectiveness. The January Activity Trap After year-end close, activity spikes:...

No Margin, No Mission: Starting the Year With Financial Reality

Jan 14, 2026

No Margin, No Mission: Starting the Year With Financial Reality January has a way of creating optimism. New budgets. New goals. New initiatives. For Federally Qualified Health Centers, January also brings something less talked about—but far more important: financial truth. Margin may feel like an...

Forecast Your Patient Service Revenue

Most health centers don’t know how much revenue should be coming in. Synergy Billing offers a complimentary revenue analysis using your historical claims data to forecast expected revenue, identify gaps, and set accurate targets.

Get Clarity. Drive Performance.
Request Your Free Analysis.