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The most resilient FQHCs don’t just survive on grant cycles — they thrive by proactively creating multiple revenue streams. Diversification doesn’t just improve stability; it fuels innovation, supports staff retention, and allows you to adapt quickly to the changing healthcare landscape.
Below are eight practical, proven strategies to help your health center move beyond grant dependence and create a stronger, more sustainable financial future.
1. Optimize Your Revenue Cycle
Before chasing new opportunities, make sure you’re fully capturing the dollars you’ve already earned. Many FQHCs leave significant revenue uncollected due to inefficiencies in the revenue cycle.
How to strengthen your revenue cycle:
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Audit regularly: Quarterly billing and coding audits can identify missed charges, under-coded visits, and compliance risks.
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Provider education: Ensure providers understand documentation requirements for billable services, particularly for behavioral health, chronic care management, and telehealth.
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Data-driven decision-making: Use KPIs like days in AR, denial rate, and clean claim rate to pinpoint bottlenecks and track improvements.
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Denial prevention: Implement pre-submission claim scrubs and eligibility checks to reduce rework.
Why it matters: A 3–5% improvement in collections efficiency can equal hundreds of thousands in additional annual revenue — often without adding a single new service.
2. Expand Billable Services
Some services you already provide may not be billed to their full potential — or could be expanded to increase reimbursement.
Opportunities include:
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Behavioral Health Services: Adding telebehavioral health allows you to serve patients who face transportation or stigma barriers.
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Dental Services: Especially for rural or underserved areas, dental care can be both high-need and financially viable.
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Substance Use Disorder Treatment: MAT (Medication-Assisted Treatment) programs are increasingly reimbursable and often supported by community grants.
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Specialty Care Clinics: Partner with visiting specialists (e.g., endocrinology, cardiology) for periodic on-site clinics that are billable under your scope.
Pro tip: Use a service-line profitability analysis to determine which services bring the greatest return while aligning with community needs.
3. Build Partnerships with Local Employers
Employer-based health services create a steady, year-round revenue source and open the door to long-term business relationships.
Possible offerings:
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Occupational health screenings and DOT exams
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Pre-employment and return-to-work physicals
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Flu shot clinics and wellness programs
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Health fairs and preventive screenings on-site at the employer’s location
Why it works: Employers value reduced absenteeism and healthier employees, while your FQHC benefits from cash-based, non-grant income.
4. Offer Membership or Subscription Programs
For uninsured or underinsured patients, a membership model can provide consistent revenue and increase patient loyalty.
Example structure:
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Flat monthly or quarterly fee (e.g., $40–$60/month)
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Includes unlimited primary care visits, basic labs, and discounted services like dental or vision
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Offers patients predictable costs and fosters ongoing relationships
Case study: One FQHC in the Midwest introduced a subscription program that attracted over 500 members in its first year, creating an additional $300,000 in annual predictable revenue.
5. Maximize 340B Pharmacy Revenue
If you participate in the 340B program, there may be untapped opportunities to increase revenue without adding cost.
Ways to maximize:
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Partner with more local contract pharmacies to expand reach
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Ensure accurate tracking and compliance to avoid costly penalties
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Reinvest 340B savings into high-demand services that attract and retain patients
Note: Regularly review 340B data to identify underutilized drugs or patient groups that could benefit from program expansion.
6. Explore Grants Outside the Usual Sources
While the focus here is moving beyond dependency, targeted grants can still play a role in funding new initiatives.
Look beyond federal HRSA grants to:
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Private foundations focused on health equity
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Local community development organizations
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Disease-specific nonprofits (e.g., diabetes, HIV/AIDS, cancer prevention)
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Hospital system partnerships for joint initiatives
These alternative grants often have fewer applicants and faster award timelines.
7. Provide Training & Consulting Services
Your team’s expertise has value outside your clinic walls. Package your strengths into services that other organizations will pay for.
Ideas include:
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Cultural competency training for local agencies
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Chronic disease self-management programs for community groups
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Health literacy or outreach strategies for smaller clinics or nonprofits
Even small-scale workshops can build reputation and generate incremental income.
8. Leverage Technology for Efficiency and Access
Investing in the right technology can both reduce costs and open new billing opportunities.
Consider:
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Telehealth: Reaches more patients and reduces no-shows
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Remote Patient Monitoring (RPM): Reimbursable for chronic conditions like hypertension or diabetes
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Patient Portals: Improves engagement and reduces staff time for scheduling and follow-ups
ROI tip: Calculate the break-even point for each technology purchase to ensure it will generate — not just consume — resources.
The Big Picture
FQHCs exist to serve — but serving well requires financial flexibility. By actively pursuing diverse revenue streams, you reduce dependence on unpredictable funding, strengthen resilience, and create more opportunities to meet your community’s needs.
At Synergy Billing, we help FQHCs strengthen their revenue cycle, identify growth opportunities, and implement sustainable financial strategies that go beyond grant cycles.
📞 Contact us today to learn how we can help your organization build a stronger, more diversified revenue base.
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